Oasis Academy Don Valley - Business Administration Apprenticeship

As a Business Administrator Apprentice, you will play a vital role in the operation of the school’s administrative functions. This is an excellent opportunity to gain hands-on experience in a dynamic educational environment while working towards a nationally recognized qualification.

• To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
• To provide reception services to students
• To be able to work in a fast-paced reception area multi-tasking between reception duties
• Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on appropriate sources of information
• To be able to deal with challenging visitors, parents and students appropriately whilst maintaining a calm personal
• Ensure all visitors are issued with badges in order to comply with the Academy’s security procedures
• Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit the Academy without direct supervision
• Be the main contact point for staff with regards to Academy events of any one-day
• Maintain a tidy and orderly reception area
• Support with ParentPay account set-up, queries from parents and general support
• Support with Bromcom queries from parents and general support for example MCAS, etc
• Word processing and data input as directed
• with duplicating, collating and distribution of information to parents/carers, staff, students and others
• To ensure confidentiality at all times when dealing with issues regarding Staff, Students or Parents
• Undertake general clerical duties when directed including photocopying, printing, laminating and filing
• Franking outgoing post and sorting incoming mail
• Provide refreshments to visitors when required
• Support with Academy evening events for example, parent evenings, open evening etc
• Make telephone calls to parents and carers as required
• Send text messages and/or emails to parents and carers as required
• Supervise students as required
• Any other reasonable duties as directed by the Line Manager

General:

• Promote an environment that safeguards and protects children and when necessary take responsibility for ensuring the appropriate child protection procedures are followed;
• Ensure own professional competence remains sufficient to provide effective support by seeking support for your practice and development
• Attend training including the Academy’s Training Days
• Participate in the Academy’s Performance Management process
• The person undertaking this role is expected to work within the policies, ethos and aims of the Academy and to carry out such other duties as may reasonably be assigned by the Principal.
• The post holder will be expected to have an agreed flexible working pattern to ensure that all relevant functions, including extra-curricular activities, are fulfilled through direct dialogue with employees, contractors and community members.
• The above responsibilities are subject to the general duties and responsibilities contained in the Statement of Conditions of Employment.
• The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.
• The post holder will be subject to performance objectives agreed annually with the relevant body and these objectives will be reviewed annually.

• The successful candidate will be enrolled in a Level 3 Business Administrator Apprenticeship program.
• This will include a combination of on-the-job training and coursework, with support from both the school and LMP Education (training provider).