Business Operations Administrator Apprentice
MARSTON (HOLDINGS) LIMITED
About the Role
As an apprentice, this role will carry out day-to-day administration tasks to help the delivery of our service to clients. Dealing with client queries, updating accounts and supporting colleagues.
Core Duties and Responsibilities:
• Support team against KPIs
• Carry out tasks required to facilitate our service offerings
• Communicate with clients and stakeholders via email and telephony
• Provide support for field agents on the day or in advance of visits
• Liaise with 3rd party contacts and book/cancel resource
• Carry out quality checks on accounts visited by the field team
• General office administration tasks/requirements
• Package new field agent kits for postage
The role is permanent successful candidates could go onto Degree Apprenticeship opportunities.
About the Training
Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via the Education & Skills Funding Agency.
About the Employer
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Logical
- Team working
- Creative
- Initiative
- Patience
Training Provider
SMART TRAINING AND RECRUITMENT LIMITED
Course/Training
Business administrator (level 3)