Business Design & Support Apprenticeship
AESSEAL PLC
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About the Role
An opportunity to become a part of a committed team that handles the global customer requirements and strives to deliver exceptional customer service at all times. This role will enable you to enhance your communication and problem solving skills as you collaborate with the team and branches of AESSEAL to ensure a seamless customer experience.
With RNN Group support, this Apprenticeship will give you an insight into AESSEAL and how a worldwide business operates.
This role will specifically develop you into a professional administration specialist in a global organisation.
You will learn the skills, knowledge and behaviours to assist with:
- Managing customer inquiries and processing their orders
- Facilitating communication of technical information between colleagues and customers
- Handling purchasing tasks as needed
- Contributing to design work aimed at measuring and achieving company performance targets
- Ensuring exceptional quality of service is provided throughout the entire customer workflow
- material creation
- Use of the ERP system (SAP) as well as job booking on and internal job creation using the PLM system
- Exceed customer expectations wherever possible
- Develop, implement, maintain and improve administrative services
Ensure you can travel to the place of work for the working hours stated above.
- Full time employment and progression to higher education
About the Training
- Business Administrator Level 3 Apprenticeship Standard
- Functional Skills maths Level 2 (if required)
- Functional Skills English Level 2 (if required)
- Monthly Day Release online (3 hour sessions) and 10 weekly onsite reviews and observations
About the Employer
AESSEAL is the world’s leading specialist in the design and manufacture of mechanical seals and support systems. They are renowned as one of South Yorkshire's best employers, providing lifelong careers for the right individual that fits into their core values and their ethos.
AESSEAL invest heavily into their staff. They provide many opportunities for Apprenticeships in their business and drive forward to ensure they have the best talent South Yorkshire has on offer for their Rotherham branch.
If you would like to join a vibrant, forward thinking, innovative and excellent business, AESSEAL are the company for you. Just as their slogan states, you could experience the exceptional.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Initiative
- Some knowledge of Microsoft
- confident communicator
- Motivated
Training Provider
RNN GROUP
Course/Training
Business administrator (level 3)
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