Business Administration Apprentice – Prevention

<p>Our Community Safety Team is seeking 2 apprentices to provide administration support at our Lifewise Centre. This is a unique and exciting opportunity to join a team which provides front line education and guidance on fire safety and wellbeing to the communities of South Yorkshire.</p>

Main Responsibilities:

• Provide high-quality administrative support to enable the efficient delivery of SYFR's prevention work.
• Carry out general administrative tasks, including filing, scanning, photocopying, and maintaining digital records.
• Process and co-ordinate Home Fire Safety Visits, ensuring accuracy and timeliness to support service delivery.
• Manage multiple email inboxes effectively, responding to queries and directing stakeholders to the appropriate teams.
• Act as the first point of contact for internal and external stakeholders seeking information about SYFR prevention activities.
• Use calendar management tools to book meetings, community events, school visits, and other prevention-related activities.
• Provide administrative support for meetings, including agenda preparation, minute-taking, and document distribution with attention to detail.
• Input and retrieve information from SYFR systems to assist in producing reports, data analysis, and performance monitoring.
• Maintain accurate and up-to-date records on relevant systems, ensuring compliance with GDPR and data protection standards.
• Support the Prevention Admin & Volunteer Co-ordinator Team Leader in coordinating volunteer activities, maintaining volunteer records, and supporting induction and training processes.
• Assist in monitoring and managing the stock of prevention resources, ensuring timely ordering and distribution.
• Provide administrative support to Prevention Managers and cover for other administrative staff as required.
• Engage with schools, community groups, and the general public to support prevention initiatives and maintain accurate engagement records.
• Represent the Prevention Department at community events, supporting administrative processes that facilitate effective outreach.
• Proactively promote Equality, Diversity, and Inclusion (EDI) principles in all administrative activities.
• Participate fully in SYFR’s Personal Review process and undertake all required training and development activities, including the successful completion of the Business Administrator Level 3 Apprenticeship Standard.
• Ensure compliance with SYFR’s Employee Code of Conduct, Core Code of Ethics, and Health & Safety policies.
• Maintain compliance with all relevant organisational policies and procedures throughout the apprenticeship.
• Carry out other duties as required, commensurate with the apprentice role, to support the effective functioning of the department.

Any other information (including special conditions of service):

Personal Qualities

We are looking for candidates who have:

• An enthusiastic approach to work and learning.
• A professional approach to work including excellent attendance, timekeeping and with a high attention to detail.
• Team players.
• Passionate about helping others.
• Interested in making South Yorkshire Communities Safer and Stronger.
• Those who act in line with our SYFR Core Behaviours: Honesty, Integrity & Respect.

The Sheffield College, Granville Road, Sheffield, S2 2RL and associated sites in the city centre.

Blended learning: Google Classroom and face to face attendance.