IT Support Technician Apprentice (LabLogic Systems, Ltd)
LABLOGIC SYSTEMS LTD
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About the Role
Working in a small dynamic team with the assistance of the Group IT Support Engineer, you will be one of the 1st contact points for IT Support, supporting users onsite and remotely across the Group. This will be a great opportunity if you are wanting to lay the foundations down for a career in IT support.
- Providing 1st Line support to users within the LabLogic Group of companies
- Answering support requests from colleagues, creating and updating support tickets
- Taking ownership of issues and identifying appropriate solutions to bring resolution
- Assisting in the monitoring of systems to ensure maximum availability
• UK team building weekend at Center Parcs for employees and their families to attend
• Private medical insurance with BUPA
• Employee Assistance Programme
• Scottish Widows pension scheme
• Death in service policy
• Exclusive access to a holiday home in Scarborough
• On-site gym
• Cycle to work scheme
This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance.
About the Training
About the Employer
At LabLogic Systems Ltd, we're pioneers in the Life Science, PET/Nuclear Medicine, and Radiation Safety sectors. We're committed to excellence, delivering high-quality products and service while fostering a positive work culture grounded in our core values: Passionate and driven, everyone is accountable, Respectful and inclusive, Family atmosphere, Efficient, Customer-focused, and Trustworthy. Recently, the LabLogic Group was honoured with the prestigious King’s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming our commitment to creating an exceptional workplace. Join us in a collaborative, supportive team, where benefits like our annual Center Parcs trip and race days foster positive working relationships. LabLogic Systems Ltd is not just a workplace; it's a rewarding journey in a globally acclaimed organisation.
Skills Required
- Communication skills
- IT skills
- Problem solving skills
- Driven
- Eager to learn new skills
- Office applications
- Windows desktop environments
Training Provider
ESTIO TRAINING LIMITED
Course/Training
Information communications technician (level 3)
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