IT Apprentice
1101 Limited
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About the Role
If you join 1101 Limited as an IT apprentice, you will be studying a Level 3 apprenticeship at the Baltic Apprenticeships, learning from experienced, specialised and enthusiastic Tutors. Please see the job advert on the following public link for further details: https://uk.indeed.com/job/it-apprentice-0f29c68535271341
- Answering incoming calls and setting up tickets on the service desk system.
- Learning about and using the technology required to run a busy service desk environment.
- Assisting on projects and developing skills.
- Working within a team including L1 - L3 IT engineers.
- IT Service Desk Engineer
About the Training
- Training will take place with Baltic Apprenticeships on their Microsoft IT Support Technician Level 3 programme. This will include Functional Skills in English and maths if required. Please see additional information below.
About the Employer
1101 isn’t your typical IT or managed services provider. We look at the long term and help our clients by adding strategic value, with solutions that create ongoing and future success, to their plans.
Currently an organisation of around 20 employees, 1101 has seen significant growth and is on a recruitment drive to support even more businesses. Over recent years, we’ve doubled in size as we onboard and support more regionally based businesses. Our mission is to redefine the digital landscape by encouraging innovation and ideas, to come up with new solutions for our clients.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Logical
- Team working
- Initiative
Training Provider
BALTIC TRAINING SERVICES LIMITED
Course/Training
IT solutions technician (level 3)
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