26-0020 Apprentice Technical Support Technician

<p>The candidate will look at all technical aspects of Engineering within our site in Hoyland, which could include: Quality, Design and/or Production Engineering. This means that the successful candidate will receive a comprehensive overview of Niftylift&rsquo;s operations in Hoyland.</p>

Role & responsibilities:

Design Engineer Roles

• Innovative and comprehensive design to improve manufacturing processes at our site in Hoyland
• Detail design support within project teams, ensuring aesthetic, robust, quality design solutions are achieved through utilisation of a wide range of materials and manufacturing methods
• Fully competent usage of the full range of tools incorporated within Pro Engineer 3D CAD package
• Support the manufacture of the company’s existing and new product range through generating effective engineering information / systems / manufacturing processes / BOM’s and system troubleshooting / diagnostic

Quality Control & Engineer Roles

• To effectively and efficiently control and administer the company’s quality control systems in line with ISO9001, TUV and other company-defined standards
• Process all non-conformities through the internal / external quality note system, including identification of agreed preventative actions
• Provide and manage a framework for the Warranty Returns and Customer Complaints through the company’s 8D system
• Provide hands-on technical assistance for component field failures, ensuring parts are diagnostic / analysed and project managed through preventative design, supply or build action
• Conduct Supplier Evaluation Audits and development programs
• Responsible for establishing trends, corrective and preventative actions to support both Niftylift internal and external supply chain
• Development of robust machine testing procedures and inspection, including hands-on hot testing

Production Engineering

• Support the manufacture of the company’s existing and new product range through generating effective engineering information/systems/manufacturing processes and facilities in accordance with Health and Safety legislation
• Help to implement a successful Lean Manufacturing culture, focusing on continual improvement and the elimination/reduction of all wastes by educating the business and removing non-value-added waste from the business processes
• Supporting the development of and integration of automated processes, through programming, system management and optimised workflow methods connected to Lean Manufacturing and Niftylift Workshop Standards

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role and the organisation’s overall business objectives. This may include the training and mentoring of colleagues.

You will study on a Level 3 Engineering and manufacturing support technician apprenticeship. On completion of this, you will gain a qualification in Engineering at Level 3 standard.

During the first year of the apprenticeship, your learning will take place at the University of Sheffield’s AMRC Training Centre based at Catcliffe, Rotherham, for an initial block of study on a full-time basis. After that, you will attend the Training Centre for one day a week for knowledge study.