Pharmacy Services Assistant - Level 2 Apprenticeship
Hingley Pharmacy (Highgate)
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About the Role
A Level 2 Pharmacy Services Assistant apprenticeship trains you to support pharmacists with dispensing, customer service, stock management, and health advice. You learn practical skills while working toward a recognised qualification.
- Assist in dispensing prescription medicines
- Prepare and label medicines under supervision
- Manage stock: ordering, storing, and rotating products
- Provide customer service and basic health advice
- Handle over-the-counter sales
- Use pharmacy IT systems
- Maintain accurate records and paperwork
- Keep the pharmacy clean, safe, and organised
- Support pharmacists and technicians with daily operations
- Follow confidentiality, health & safety, and legal requirements
- After a Level 2 Pharmacy Services Assistant apprenticeship, you can progress to a Level 3 Pharmacy Technician apprenticeship, take on more clinical and dispensing responsibilities, or move into supervisory or specialised pharmacy roles
About the Training
- Pharmacy Services Assistant Level 2 Apprenticeship Standard
About the Employer
Hingley Pharmacy is a family-run group of NHS community pharmacies across the West Midlands, including Birmingham, Solihull, Wolverhampton and the Black Country. They provide dispensing, over-the-counter advice, Pharmacy First services, blood pressure checks and more. The group also uses robotic dispensing to improve safety and free up staff for patient care.
Skills Required
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Training Provider
HALESOWEN COLLEGE
Course/Training
Pharmacy services assistant (level 2)
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