Apprentice Finance Support Officer

Thinking about your next step and not sure university is for you? Kickstart your career with a Level 3 Finance Apprenticeship at Sheffield City Council! What Does Our Finance Team Do? We manage the Council’s finances, ensuring public money is used wisely and effectively. You’ll be part of a team that supports vital services across the city.

Strategic Contribution:

• Work towards understanding how the Council aims to improve and deliver excellent services
• Develop awareness of the Council’s goals and how resources are managed to support them
• Support the team in learning and using modern and efficient ways of working
• Contribute to the team’s work by completing tasks as directed and learning from others
• Take part in activities that help improve how the service works.
  Political Awareness
• Begin to develop an understanding of how the Council works with Elected Members
• Learn how political decisions can influence the work of the service
  Customer Focus
• Meet and greet visitors, including partners, stakeholders, and staff from other Council services, in a professional and friendly manner
• Provide basic information to customers and respond to simple queries, with support where needed

Resource Management:

• Support colleagues in achieving their goals by helping with tasks and learning how the team works.
• Learn how to purchase goods and services following Council procedures.

Support the Finance and Commercial Service by:

• Developing skills in finance support tasks such as investigations, reconciliations, journals, and helpdesk support
• Learning how to use and maintain information systems
• Assisting with purchasing goods and services
• Handling calls, messages, mail, and visitors in a professional manner
• Providing advice and information under  supervision
• Taking part in service improvement activities
• Supporting the effectiveness of the service by completing tasks as directed
• Assisting with the day-to-day organisation of work, under guidance. The posts are in the Service Accounting team and the Financial Accounting teams within the Service

General Duties:

• Learn about your team’s Business Continuity Plan and follow the guidance if needed
• Support the planning and delivery of the team’s Service Plan by completing tasks as directed
• Take part in activities that help improve how the service works and look for ways to make things better
• Take responsibility for your own learning by using available resources to build your knowledge and skills in your area of work

Follow all Council policies and procedures, including those related to:

• Health and safety
• Equality, diversity and inclusion
• Safeguarding
• Financial procedures
• Procurement and commissioning
• Carry out other reasonable duties as agreed with your manager (please see supplementary task list for further examples).
• If there are any major changes to your role, these will be discussed with you and your Trade Union representative

• Training will be one day a week 
• Training will be at Sheffield College