Apprentice Travel Consultant

If you are passionate about customer service, then this could be an exciting opportunity for you. The role includes working in a fast-paced customer-facing role, meeting and greeting customers, answering telephone calls, and taking and assisting with customer enquiries.

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

Duties:

• Meeting and greeting customers
• Answering telephone calls
• Taking and assisting customer questions and queries
• Selling products and services to meet customer needs
• Working towards individual and team sales targets
• Administrative duties
• Marketing in-store and on social media
• Assisting with customer events
• Attending team meetings and participating in on- and off-the-job training
• Gaining a full understanding of all elements involved in being a travel consultant
• Gradually taking on more tasks and responsibilities as you progress in your role 
• Supporting and contributing to a positive team environment — our people are always at the heart of everything we do
• Participating in travel consultant training programmes to support your personal and professional development 
• Enjoying social events such as team nights out and company parties
• Taking part in educational trips abroad where opportunities arise

An apprenticeship includes regular training with a college or other training organisation. At least 6-hours of your working hours will be spent training or studying.