Apprentice Voids Support Officer

Sheffield City Council

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About the Role

An exciting apprentice opportunity has arisen to work within our Voids Service as Voids Support Officer. If you would like to work in a busy team, specifically in relation to voids (empty homes), to ensure smooth and efficient turnaround of empty properties to people on our Housing Register.

  • Complete pre-quit inspections with customers in their homes.
  • Undertake inspections to check the general condition of vacant properties across the City.
  • Complete property checks following void repair work.
  • Input data from visits and inspections, including updating and checking a variety of IT systems.
  • Carry out viewings and sign-ups with customers in our empty properties.
                 

Opportunity to move into a full-time post upon completion of the apprenticeship. 

About the Training

You will be working towards a level 2 housing qualification standard. 

Training will be once a week. 

The training centre is located at CDC Centre, Cricket Inn Road, Sheffield, S2 1TR.

About the Employer

Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors. It is currently under no overall control, with Labour, the Liberal Democrats and the Green Party each holding chair positions in a proportionate number of committees

Skills Required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Training Provider

SHEFFIELD CITY COUNCIL

Course/Training

Housing and property management assistant (level 2)

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