Digital Marketing Apprentice

Finlegal

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About the Role

The Marketing Operations Apprentice will, with support, work with the commercial and customer success team to execute our content, social, events and client-engagement activity. 

This role is remote working

Content and social media:

  • Plan, write and schedule content across LinkedIn and other social channels, applying multi-channel campaign delivery skills
  • Produce marketing collateral – blog posts, case studies, thought leadership pieces, nurture emails and social copy – using AI content creation and automation techniques
  • Coordinate existing customer testimonial and case study collection, including liaising with customers, arranging feedback calls, and monitoring consent and approval processes
  • Research target audiences, competitor activity and sector trends to inform messaging and positioning.

Partnerships, events and client engagement

  • Coordinate the planning, logistics and content for webinars, exhibitions, conferences and sponsorships
  • Support partnership and co-marketing activity with third parties (e.g. introducer or referral partners)
  • Plan and coordinate engagement activity with new and existing customers, such as onboarding welcome packs and focus / community groups
  • Support our commercial and customer success team with maintaining and expanding existing customer relationships via nurture materials to encourage platform activity and to introduce new features.

AI-assisted marketing operations

  • Support the building, testing and iteration of AI-powered workflows for marketing use cases
  • Assist with building document prompt libraries and AI-assisted processes to support consistent, scalable marketing output
  • Identify opportunities where AI tooling can reduce manual effort across content production, research and client communication, applying AI and GDPR/compliance principles

Reporting and administration

  • Maintain marketing trackers, approval logs, shared drives and communication channels up to date
  • Coordinate segmented nurture campaigns and outreach communications, including list management
  • Monitor and report on campaign performance (e.g. traffic, engagement, email open/click rates and pipeline/ROI contribution)

Potential for permanent employment after apprenticeship.

About the Training

You will undertake the Multi-channel Marketing level 3 apprenticeship, which includes:

  • Multi-channel Marketer Apprenticeship Standard Level 3
  • Functional Skills in maths and English if required
  • You will receive full training and support from the Just IT apprenticeship team to increase your skills
  • Delivery method and location of delivery to be confirmed
  • Your training will include gaining internationally recognised Level 3 qualification

About the Employer

Since 2020 we've solved the hardest technical challenges for firms running mass and class claims — group litigation, mass tort, arbitration, and high-volume claims work. We went deep on their operational pain and built the software that removed it. Today, our AI is revolutionising how those firms work.

Skills Required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Patience
  • Physical fitness

Training Provider

LEEP TALENT LIMITED

Course/Training

Multi-channel marketer (level 3)

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