Marketing & Employer Engagement Apprentice

Duties include, but are not limited to:

• Provide excellent customer service and support to learners, employers and stakeholders via telephone, email and online enquiries.
• Support the planning, creation and delivery of marketing campaigns across a range of digital and traditional channels.
• Create engaging content for social media platforms, websites, blogs, email marketing campaigns and promotional materials.
• Assist with maintaining and updating the company website, ensuring content is accurate, relevant and optimised for search engines (SEO).
• Support the promotion of apprenticeship and training programmes through a variety of marketing activities.
• Assist with creating image, video and written content for marketing and communications purposes.
• Support the delivery of social media campaigns and help increase brand awareness and engagement.
• Monitor and report on campaign performance, website analytics, SEO rankings and social media activity.
• Conduct market research and gather data to support marketing projects and business objectives.
• Attend events, exhibitions and networking opportunities to promote the company and its services.
• Assist with the creation of marketing materials, case studies, testimonials and learner success stories.
• Maintain accurate marketing records, systems and tracking documents.
• Respond to website, social media and marketing enquiries and direct them to the appropriate department where required.
• Work collaboratively with colleagues across the business to support company objectives and customer satisfaction.
• Attend team meetings and contribute ideas, feedback and recommendations for future marketing activities.
• Keep up to date with digital marketing trends, tools and best practice.

Full day-to-day training will be provided by the employer.
This apprenticeship qualification is called Level 3 Multi-Channel Marketer
The learning will be delivered by dedicated, industry-specialist tutors via remote or face-to-face sessions. The only exception are any speaking and listening assessments – these may be delivered in a classroom.
These session take place once per month, for roughly 2 hours, at a time convenient for both you and the employer.